Help center
How Picked works,
in short articles.
Thirty articles at launch. Written by the team that builds the product. Last-reviewed dates on every page. If you want a human, one email gets a reply inside 24 hours.
30 articles at launch9 categoriesLast reviewed May to September 2026
Browse by category
9 categories
Nine shelves. Thirty articles.
Getting started
Create your account, post your first role, invite the team.
4 articlesView →
Posting a role
Write a good brief, set the seniority, close or re-open.
4 articlesView →
Channel syndication
Where your role appears once you post. Mirrors and limits.
3 articlesView →
Billing and spend caps
99 cents per vetted candidate. Caps, invoices, VAT.
3 articlesView →
Integrations
Calendar, Slack, ATS export. What ships at V1 and what is next.
3 articlesView →
Security and access
Roles, SSO availability, session policy, two-factor.
3 articlesView →
Candidate experience
What the candidate sees, reschedules, data and deletion.
3 articlesView →
Decision engine
Read the finalist card, override a rank, park a candidate.
3 articlesView →
Compliance
EU AI Act, UK GDPR, fairness audits, right to human review.
4 articlesView →
All articles
Pick a category. Or just search.
4 articles
Getting started
/help#getting-started
4 articles
Posting a role
/help#posting-a-role
3 articles
Channel syndication
/help#channel-syndication
3 articles
Billing and spend caps
/help#billing-and-spend-caps
3 articles
Integrations
/help#integrations
3 articles
Security and access
/help#security-and-access
3 articles
Candidate experience
/help#candidate-experience
3 articles
Decision engine
/help#decision-engine
4 articles
Compliance
/help#compliance
Cannot find an answer?
Email a human.
We reply in 24 hours.
Email help@picked.aiCheck the status page
Support is staffed Mon to Fri, 09:00 to 18:00 UK time. Out-of-hours incidents are paged via the status page.
Help center · Picked.ai