Trust · Emails
You got an email from us. Here is why.
Every email Picked sends links to this page. Find yours below: what triggered it, what happens if you ignore it, and how to stop more.
01 · Account emails
Sign-in links and team invites.

These go to hiring managers and their teams. A sign-in link arrives because someone typed your email address on the picked.ai sign-in or signup page. It is single-use and expires in 15 minutes. A team invite arrives because a colleague added you to their workspace; it expires in 14 days.

If it was not you, ignore it. Nothing happens: no account is created, and an existing account is unchanged. If unrequested emails keep coming, write to support@picked.ai and we will investigate.

02 · Application emails
You applied for a role that runs on Picked.

These go to candidates. You entered your email address on a role page, so we send the links that move your application forward: a link to continue your application, then your screen, assessment, and interview as each one is ready. They are part of the application, not marketing. We never add applicants to a mailing list, and we will never email you unless you apply.

If you did not apply, someone entered your address by mistake. Ignore the email and nothing more will arrive. To stop these emails on purpose, withdraw your application by writing to support@picked.ai. Your rights over your data, including access and erasure, are explained at /legal/candidate-rights.

03 · The shortlist clean-up report
You asked our free tool to email you a report.

This one-off email contains the full result of a shortlist clean-up run you started at picked.ai/tools/shortlist-clean-up. We do not store your CVs or the result; the email is the only record, which is why the whole report is in the email itself.

Requesting a report may also subscribe you to occasional product updates. Every such email carries an unsubscribe link, and support@picked.ai works too.

04 · Role alerts
You joined a company's role-alerts list.

These go to people who entered their email address on a company's careers page and asked to hear when a role opens. You get one email per new role that company publishes, nothing else. Joining the list does not create an application or a candidate profile; if a role interests you, you apply the normal way from the role page.

Every alert carries an unsubscribe link that works instantly and permanently, and support@picked.ai works too.

05 · Outcome updates
A decision was made on a role you applied for.

We email you when there is a decision on a role you applied for: when you reach the finalist stage, when a role you applied for is filled, or when a hiring team decides not to move forward this time. You can unsubscribe from these updates with the link in any such email.

06 · Data request confirmations
Confirming a request to erase your data.

If you ask us to erase your personal data, we email you a one-time link to confirm it is really you before we act. This protects you from someone else requesting erasure of your data.

Last reviewed · 22 May 2026 · v1.0
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